Employment Opportunities  |  Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

Helmet House is the leading U.S. distributor of helmets and apparel in the Motorcycle and Powersports industry. We are in search of a dedicated and energetic Customer Service Representative for our Sales Support Team.

Our Company was founded in 1969 and has its headquarters and a distribution center in Calabasas Hills, CA along with an eastern distribution point in Southaven, MS. For decades Helmet House has supplied Powersports Dealers across the U.S. with two of the world’s top helmet brands; SHOEI and HJC. Helmet House is also the manufacturer and distributor of Tour Master and Cortech motorcycle riding gear, and Alpinestars Riding Gear. With a market-leading sales team located across the country, along with the addition of new brands, Helmet House is on the move and plans to grow significantly over the next five years. If you’re passionate about action sports, are a top performer, and want to be on a winning team, Helmet House is the right opportunity for you.

Helmet House is headquartered in beautiful Calabasas Hills, CA, within minutes of Southern California’s world-famous motorcycling / biking & hiking roads.

JOB DUTIES AND RESPONSIBILITIES

The ideal candidate is a passionate motorcycle enthusiast who is a quick learner, self-starter, troubleshooter, and problem solver with a positive attitude. Must have attention to detail, be able to think proactively to anticipate the customer’s needs, have exceptional organization skills and the ability to multi-task in a fast-paced environment. Must have prior sales support experience.
Duties include, but are not limited to:

  • Heavy call volume
  • Order entry
  • E-mail correspondence
  • Upselling
  • Sales and clerical support

We are looking for a quick learner, self-starter, troubleshooter, and problem solver with a positive attitude. Must have attention to detail, be able to think proactively to anticipate the customer’s needs, have exceptional organization skills and the ability to multi-task in a fast-paced environment.

BENEFITS PACKAGE (For full-time employees)

Medical/Dental/Vision, Supplemental Insurance Plans, Café 125 FSA, 401(k) Savings Plan with match, Vacation/Sick Time off, employee discounts, EOE

HOW TO APPLY FOR THIS POSITION

Please email resume or reference link to:

HELMET HOUSE HUMAN RESOURCES